Loadwise Australia - Complaints / Appeals

Our complaint and appeals process aims to:

Ensure the principles of natural justice and procedural fairness are adopted at every stage of the complaint and appeal process.
Ensure complaints and requests for an appeal are acknowledged in writing and finalised as soon as practicable.
Provide for review by an appropriate party independent of the RTO and the complainant or appellant, at the request of the individual making the complaint or appeal, if the processes fail to resolve the complaint or appeal.

Type *

I am a

First Name *

Last Name *

Phone *

Preferred Email *

Preferred Contact method *

Preferred Contact time

Preferred Contact day

Relates To *

Complaint / Appeal Description *